Effective Date: 31 March 2025

1. Introduction

We are committed to ensuring a smooth and timely delivery of your orders-whether you’re purchasing our digital products, tools, or any physical items that may be offered. This Shipping Policy explains how we process and deliver orders, applicable shipping methods, estimated delivery times, and your responsibilities regarding shipping-related matters. By placing an order with Infoble, you agree to the terms outlined in this Shipping Policy.

2. Order Processing

2.1 Digital Products

• Instant Delivery:
  All digital products (such as software tools, digital plans, and other downloadable content) are delivered electronically. Once your payment is confirmed, you will receive an email with a download link or instructions on how to access your digital purchase.

2.2 Physical Products

• Processing Time:
  For physical products, orders are typically processed within 02 business days. Please note that orders placed on weekends or public holidays will be processed on the next working day.
• Order Confirmation:
  You will receive an email confirmation once your order has been successfully processed. This email may include tracking information if applicable.

3. Shipping Methods and Costs

3.1 Domestic Shipping

• Carriers and Methods:
  We partner with reliable shipping carriers to ensure your order is delivered securely. The shipping method will depend on the product dimensions, weight, and destination.
• Shipping Charges:
  Domestic shipping charges are calculated based on the shipping method selected, the weight and dimensions of the package, and your delivery address. These charges will be clearly displayed at checkout.

3.2 International Shipping

• Availability:
  We offer international shipping on select physical products. Please note that certain restrictions may apply based on your country’s import regulations.
• Customs and Duties:
  International orders may be subject to customs, duties, and taxes imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
• Estimated Delivery:
  Delivery times for international orders typically range from 18 to 22 business days, depending on the destination and carrier. We are not liable for any delays caused by customs or third-party carriers.

4. Estimated Delivery Times

• Digital Products: Delivered instantly upon payment confirmation.
• Physical Products (Domestic): Typically delivered within 06 to 08 business days after processing.
• Physical Products (International): Usually delivered within 18 to 22 business days, subject to import regulations and customs delays.

Please note that delivery times are estimates and may vary depending on various factors, including weather conditions and unforeseen logistical challenges.

5. Shipping Issues and Order Cancellations

• Damaged or Lost Shipments:
  If your physical order arrives damaged or appears to be lost in transit, please contact us immediately at info@infoble.in. We will work with the shipping carrier to resolve the issue as quickly as possible and may offer a replacement or refund, subject to our investigation.
• Order Cancellation:
  Orders for physical products can only be canceled within 24 hours of purchase if they have not yet been processed for shipment. Digital products, once delivered, are non-cancellable.
• Incorrect Shipping Information:
  It is your responsibility to provide accurate shipping information. Infoble is not liable for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

6. Order Tracking

For physical products, once your order has been shipped, you will receive an email with tracking information and a link to monitor your shipment’s progress. If you experience any issues with tracking your order, please contact our customer support team for assistance.

7. Contact Us

If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please reach out to us:

https://infoble.in
Address: Building Number 9B, DLF Cyber City, DLF Phase 2, Sec 24, Gurugram, INDIA - 122002
Email: info@infoble.in